Restaurant

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FAQ - frequently asked questions

General

When can I come and pick up a gift voucher?

A voucher can always be collected during the restaurant's opening hours. If a business invoice of this is desired, we ask that you leave all business details on site, including the e-mail address where the invoice may be sent.

Restaurant opening hours:

  • Monday: 8h30 - 14h30
  • Thursday: 8h30 - 14h30 + 18 - 21h
  • Friday: 8h30 - 14h30 + 18 - 21h
  • Saturday: 8h30 - 12h30 + 18 - 21h
  • Sunday: 9 - 13h

How can I pay?

  • Restaurant + SHOP: In the restaurant you can pay via CASH, payconiq or bancontact.
  • Private wellness: When booking online (without a gift card) you can pay directly online. When booking via a gift voucher, you pay on site with the voucher + any overlay.
  • B&B: When booking online you can pay directly via MOLLIE or you can book under a credit card guarantee and then pay everything on site. Business customers can pay via invoice by bank transfer.

Is there parking for the restaurant / B&B / private wellness?

We have 8 parking spaces and 1 disabled parking space. There is free parking in the street.

Is reservation via the internet final?

Yes, but you will still receive a confirmation e-mail or an extra e-mail with practical information (b&b).

Can I also make a reservation by phone for the private wellness, breakfast, lunch, dinner or b&b?

Yes this is possible, but it is above all much more practical and less time consuming to book online.

How can I cancel?

Always check the reservation and cancellation conditions. Everything is clearly stated there.

How can I request an invoice?

During check-out it is possible to request an invoice for your stay. Please always provide your billing information before checking out.
Billing information is understood to mean:

  • Company name
  • Address
  • VAT number
  • Email where the invoice may be forwarded to

I have lost my voucher or my voucher has expired? What now?

The HERENHUIS is not responsible for loss or theft of a gift voucher. This also applies to expired gift vouchers that are no longer valid. The HERENHUIS does not offer any goodwill in this respect.

Can I redeem a gift voucher?

The gift voucher can only be redeemed on site for the consumption of food/drink/breakfast (restaurant) - private wellness - overnight stay (B&B). In other words, you can NOT use your voucher to purchase another voucher.

Booking with a gift voucher?

When booking, you should always give the number of the gift voucher.

Validity of gift voucher?

The gift voucher is valid for 2 years and is NOT RENEWABLE thereafter, regardless of whether you could not use the voucher due to illness, force majeure or pandemic or restrictions imposed on us by the government that prevented us from offering our services.

Payment by gift voucher?

The gift voucher counts as an advance payment for the service you wish to enjoy. If the service exceeds the amount of the voucher, the payment of the balance of the price of a booked service can be made at check-out in cash or by debit card. When paying with the gift voucher, we always ask to bring the physical voucher. If the customer does not have it with them, the full balance can be paid on the spot by cash or debit card.

What can I use my gift voucher for?

The amount and expiry date are the two most important items on your gift voucher. Descriptions added by the customer (e.g. for a package deal) are not binding.

You can use this voucher for:

  • Brunch breakfast (weekdays and weekends)
  • Lunch and dinner
  • Private wellness
  • Overnight stay
  • Purchases of Picon bottles or Atelier Rebul products
  • A combination of the above

Please ensure that your voucher is VALID at the time of consumption. For example, if you book a wellness package with an overnight stay in May, your voucher must still be valid in May.

Are pets allowed in the restaurant/B&B/Private wellness?

We love animals, but to ensure the comfort and peace of mind of all our guests, pets are unfortunately not allowed in our restaurant, our B&B, or our private wellness area. Thank you for your understanding.

B&B

How do you reserve a room?

Via our own platform (button BOOK NOW) you can always directly see the prices and availability in your adapted language. Booking online is the fastest and easiest.
After your booking you will receive an email from us with all practical information to prepare your stay.

How do I book an overnight stay + wellness?

You can easily book this via the link below:
https://app.herenhuis-izegem.be/public/bnb/availability

  1. First select your arrival and departure dates.
  2. Select your preferred room and click on ‘wellness sleep - over’.
    => If there is no wellness availability, this will be shown in a yellow bar above your room availability.
  3. If necessary, book your time for lunch or dinner.
  4. Select your wellness time (=> at the top, you can click to switch between days to choose your wellness)
  5. Enter your details and pay in advance (bcc) or on site (via credit card guarantee) or enter your GIFT VOUCHER NUMBER and pay on site.

TIP: You can also request an invoice for your company directly.

When can I check in and out of the rooms?

  • Check-in between 14 - 19h. Check out till 11h.
  • Late check-out until 14h is possible for an additional charge of 25 euros per person.

If for some reason you cannot check in or out between these fixed times, please discuss this in advance with the reception. We will then see together what we can do.

IMPORTANT: On MONDAY and/or TUESDAY, you can only check in for a minimum of 2 nights. On Tuesday and Wednesday, breakfast is served at the table instead of as a buffet, as the restaurant is closed on those days.

Can I enter at night with my key?

Yes. Once you have checked in, you can enter with your key card through the main entrance or the private b&b entrance.

What is the ‘Happy Trip’ guest benefit and how does it work?

Happy Trip is a formula that allows you to travel cheaply, comfortably and sustainably by train to the coast, Bruges and other cities in West Flanders. Only €14 per person return, from any Belgian station.

No hassle with the car. No parking stress. No extra costs.
Just let us know that you would like to receive discount codes for the train and we will do the rest.

This is how it works:

  • First, book your stay at B&B Herenhuis Izegem (book directly online via the website).
  • You mention that you want to take advantage of the Happy Trip guest benefit.
  • We will give you a code with which you can book your return train journey at a reduced rate (for Belgium, via NMBS).

Can I book a massage during my stay at B&B Herenhuis Izegem?

Yes. During your stay, you can book a massage with our partner Body Energy, located just a 200-metre walk from the B&B. Ask us and we will put you in direct contact with the massage salon.

What types of massages are available?

You can choose from various treatments such as relaxation massages and sports massages. Both single massages and duo massages are available, ideal for couples or friends who want to relax together.

Do I need to book my massage in advance?

Yes, we recommend booking your massage in advance, especially during weekends or busy periods. This way, you can be sure of a place during your stay.

What products are used during the massages?

During the treatments, we use completely plant-based and hypoallergenic massage oils and lotions. These products are tailored to your skin type and any sensitivities, such as allergies or pregnancy.

How far is the massage centre from B&B Herenhuis?

Massage practice Body Energy is located approximately 200 metres from B&B Herenhuis Izegem. You can easily walk there.

Are massages also available for couples?

Yes, duo massages are available so that you and your partner can enjoy a relaxing experience together during your stay.

Where can you stay overnight in Izegem?

At Bed and Breakfast Herenhuis in Izegem, you can enjoy a comfortable and stylish stay in a quiet and cozy setting. Our B&B offers a personal alternative to a hotel, with a focus on hospitality, quality, and a homey atmosphere.

What is a good B&B in Izegem?

Bed and Breakfast Herenhuis is a popular choice in Izegem thanks to its combination of charming rooms, personalized service, and a central location in West Flanders. It’s ideal for both tourists and business travelers. The added option of dining and private wellness facilities also makes B&B Herenhuis the perfect choice.

What is included in a stay at Bed and Breakfast Herenhuis?

A stay with us includes a comfortable room and a delicious breakfast made with fresh, local ingredients. Depending on the nature of your stay, we offer additional amenities such as Private Wellness or Dinner to make your stay as enjoyable as possible. You can add these to your booking during the reservation process.

Is breakfast included with the B&B?

Yes, breakfast is included with your stay at Bed and Breakfast Herenhuis. We serve a hearty breakfast featuring fresh, high-quality ingredients, so you can start your day off right. On weekends and holidays, a full brunch is even included.

Where is Bed and Breakfast Herenhuis located?

Our B&B is located in Izegem, in the heart of West Flanders, and is easily accessible from cities such as Roeselare and Kortrijk. Thanks to this location, it is the ideal base from which to explore the region.

Can I make a reservation for an overnight stay?

Yes, you can easily make a reservation through our website or by contacting us directly. We recommend booking well in advance, especially on weekends and during holiday periods.

Is Bed and Breakfast Herenhuis suitable for a romantic getaway?

Absolutely. Our B&B offers a peaceful, stylish, and warm atmosphere that’s perfect for a romantic getaway. It’s ideal for couples looking to enjoy a relaxing stay in Izegem. Especially if you combine your stay with Private Wellness or Dinner, you’ll enjoy a truly romantic experience.

Is the B&B suitable for business stays?

Yes, Bed and Breakfast Herenhuis also welcomes business guests. Thanks to its peaceful surroundings, comfortable rooms, fast Wi-Fi, and central location, it is an excellent choice for a business trip.

Is there parking available at the B&B?

Yes, there is a private parking lot with 8 spaces available for B&B guests at Bed and Breakfast Herenhuis, so you can arrive and stay without any worries. Charging stations for electric vehicles are also available nearby.

What makes Bed and Breakfast Herenhuis unique?

Our B&B stands out thanks to a combination of personalized service, a homey atmosphere, and the option to dine and use our private wellness facilities. We strive to offer every guest a unique and comfortable experience in the heart of Izegem.

Where can I stay near Roeselare or Kortrijk?

Bed and Breakfast Herenhuis in Izegem is centrally located between Roeselare and Kortrijk, making it an excellent base for a stay in the region.

Where can you stay with private wellness facilities in Izegem?

At Bed and Breakfast Herenhuis in Izegem, you can enjoy a luxurious stay combined with private wellness. Our accommodation offers a unique all-inclusive experience centered on peace, comfort, and relaxation. Ideal for couples or guests who want to escape the hustle and bustle and fully unwind in a stylish setting in West Flanders.

What makes a good wellness hotel or B&B in West Flanders?

Bed and Breakfast Herenhuis in Izegem is an excellent choice for anyone looking for a wellness getaway in West Flanders. Unlike a traditional hotel, we offer a personal and peaceful experience, combined with private wellness facilities and a refined setting. This makes it the ideal place for a relaxing stay or a romantic weekend.

Can you dine and stay overnight with wellness facilities all in one place?

Yes, at Bed and Breakfast Herenhuis in Izegem, you can stay overnight, enjoy private wellness facilities, and dine all in one place. This combination allows you to fully relax without having to go anywhere else. Our guests often opt for a complete experience where fine dining, comfort, and wellness come together to create a unique experience in West Flanders.

Wellness

How can you reserve your wellness time?

Without or with a gift voucher, you can very easily book your wellness time via our ONLINE AGENDA. (Button ‘Book now’ and then ‘Book your wellness’).

During the booking process, you can add extras to your booking. Please note that extras such as tapas and flower bouquet must be ordered 2-3 days in advance. You can also order extras in the reminder e-mail if this has not yet been done. You can then pay these CASH on the spot.

This way, you can always put together your package according to your personal wishes.

If you would like an invoice for your booking, you can request this directly during the booking process. No business invoices are issued afterwards.

If you book with a GIFT VOUCHER, please always give a valid and correct gift voucher number. An invalid or expired voucher will automatically delete your booking.

How can I book a wellness sleep-over?

You can easily book this via the link below:
https://app.herenhuis-izegem.be/public/bnb/availability

  1. First select your arrival and departure dates.
  2. Select your preferred room and click on ‘wellness sleep - over’.
    => If there is no wellness availability, this will be shown in a yellow bar above your room availability.
  3. If necessary, book your time for lunch or dinner.
  4. Select your wellness time (=> at the top, you can click to switch between days to choose your wellness)
  5. Enter your details and pay in advance (bcc) or on site (via credit card guarantee) or enter your GIFT VOUCHER NUMBER and pay on site.

TIP: You can also request an invoice for your company directly.

How do you reserve a LAST - MINUTE wellness time?

You can always consult the open times for 1 week via our last minute reservation page. You select your time and you will receive a confirmation from us when your time is reserved.

You will also receive an email with the extras to put together your own arrangement.

What are the opening hours of the private wellness?

The private wellness is open 7/7. (Always by reservation.) Last check-in during the week is at 19h. On weekends at 20h30 pm.

Checking in and out in the private wellness?

We ask our customers to be present 5 – 10 minutes before the start of their wellness time. This way we can give them all the necessary explanations.
Fifteen minutes before the end of the wellness session, a gong sounds so that you as a customer know that you can get ready. This way we can clean in time and prepare everything for the next customer.

Is the wellness completely private?

Yes, you rent a complete private sauna room with your partner or your own company, so you won't meet strangers.

Do I have to bring my own towels to the private wellness?

No, all bath linen, bathrobes, slippers and care products are provided and included during your private wellness session. So you do not need to bring these extra.

What is the price for an extra child/person in the private wellness?

  • Children aged 0 - 3 are FREE. (NO bath towels/ slippers/ bathrobe provided)
  • Children from 4 - 11 years is € 30. (bath towels also provided)
  • From 12 years you pay € 60 per additional person.

Is swimwear mandatory in the private wellness?

No, since the wellness is completely private, you can choose whether you prefer to enjoy your session with or without swimwear.

Is the private wellness child-friendly or family-friendly?

Our private wellness area with the indoor pool has been adapted for a child- and family-friendly experience. This way everyone can enjoy the private wellness.
You rent a complete private sauna room with your partner or your own company during the time of your choice.

Who can experience the wellness?

Both B&B customers and non B&B customers can rest their senses here. Wellness Herenhuis is always rented privately from 2 to 6 people.

How long does a private wellness session last?

A standard private session lasts 3 hours. With the last minutes, times of 2 hours may sometimes become available.

An overnight stay with private wellness is standard 2 hours. We do this to give everyone the opportunity to use the wellness facilities.
However, you can always request with your reservation whether there is a possibility to book 1 extra hour. Subject to availability, we will adjust your reservation. The extra charge for an extra hour of wellness is 60 euros.

What is included in a private wellness session for 2 people?

The following items are always included in the private wellness of 3 hours for adults:

  • Fruit water and fresh fruit.
  • Towels, bathrobes and slippers.
  • Shampoo, shower gel and hand and body lotion from Atelier Rebul.
  • Use of changing room, relaxation room, private outdoor terrace.
  • Use of all private Wellness facilities.
  • Adjustable music via fixed Ipad.

For children from 0 - 3 years (= FREE): towels, bathrobes, slippers are not included. We are happy to welcome you and your partner or family/group of 2 to 6 people.

Are own drinks allowed during the private wellness session?

Bringing your own drinks or food is NOT allowed.

We have a spacious bar with drinks and snacks that you can enjoy during the wellness session. You can pay this on the spot during check-out.
You can always request EXTRA drinks in advance via your confirmation email, such as wine, cava, champagne, ...

What at a NO SHOW?

In the event of a NO - SHOW, the full amount will be charged. If payment was to be made using a gift voucher, the relevant voucher number will be validated and you will not be able to use this voucher again. In case of a NO - SHOW, the reservation can no longer be moved to a later date.

Why can you never book in advance for private wellness from Friday MIDDAY to Sunday MORNING with the ONLINE wellness agenda?

From Friday afternoon to Sunday afternoon, the wellness times are first reserved for the B&B CLIENTS.

One week in advance, any free times will be posted online at last - minutes. From Monday to Friday afternoon and on Sunday afternoon, however, you can plan in advance.

Where can you book a private wellness experience in Izegem?

At Bed and Breakfast Herenhuis in Izegem, you can book private wellness in a quiet and stylish setting. Our wellness facilities are reserved exclusively for you, so you can enjoy relaxation in complete privacy. Ideal for couples or guests seeking peace and comfort in West Flanders. Even if you are not a B&B guest, you can book the private wellness separately.

Can you stay overnight and enjoy private wellness facilities in West Flanders?

Yes, at Bed and Breakfast Herenhuis in Izegem, you can combine an overnight stay with private wellness facilities. This combination offers a complete wellness experience where you can fully relax without having to go anywhere else. Our B&B offers comfortable rooms and warm, personalized service.

What makes for a great wellness getaway for a romantic weekend?

Bed and Breakfast Herenhuis in Izegem is an excellent choice for a romantic wellness weekend. With its private wellness facilities, peaceful atmosphere, and comfortable rooms, it’s the ideal spot for couples looking to enjoy some quality time in a relaxing setting in West Flanders.

What makes the private wellness experience at Herenhuis unique?

The private wellness experience at Bed and Breakfast Herenhuis stands out thanks to its combination of exclusivity, tranquility, and a personalized experience. Unlike busy wellness centers, here you can enjoy the facilities in complete privacy, in a stylish setting where comfort and relaxation take center stage.

Restaurant

What kind of restaurant is Restaurant Herenhuis in Izegem?

Restaurant Herenhuis in Izegem is a stylish and cozy restaurant that specializes in refined Belgian and French cuisine. We use fresh, seasonal ingredients and serve both classic dishes and modern culinary creations. Whether you’re looking for a romantic dinner, a business lunch, or a fun evening with friends, you’re always welcome here.

Where is Restaurant Herenhuis located, and is parking available?

Restaurant Herenhuis is centrally located in Izegem, in West Flanders. Thanks to our easy accessibility, we are an ideal choice for guests from the Roeselare and Kortrijk regions and surrounding municipalities. There is ample parking available near the restaurant. We also have our own private parking lot with 8 spaces.

What’s on the menu at Restaurant Herenhuis?

Our menu features a selection of refined meat and fish dishes, complemented by seasonal specials. We also offer an extensive selection of tapas. The menu changes every three months so we can always highlight the best ingredients available. In addition, we offer vegetarian options.

Can you make a reservation at Restaurant Herenhuis?

Yes, making a reservation at Restaurant Herenhuis in Izegem is highly recommended. This allows us to guarantee you the best service. You can easily make a reservation via our website or by phone. For larger groups, we recommend reserving well in advance. On Thursdays and Fridays, you can make a reservation for dinner for groups of up to 24 people. On Saturdays, you can make a reservation for dinner for groups of up to 10 people.

What are the opening hours of Restaurant Herenhuis?

Here are the kitchen’s opening hours for lunch and dinner:

  • For lunch, the restaurant is open Monday, Thursday, and Friday from 12:00 PM to 2:00 PM.
  • For dinner, the restaurant is open Thursday, Friday, and Saturday from 6:00 PM to 9:00 PM.

Does Restaurant Herenhuis also offer vegetarian or special dishes?

Yes, we are happy to accommodate dietary preferences and allergies. Vegetarian dishes and special menus are available. Please mention this when making your reservation so that our kitchen can best accommodate your needs.

What makes Restaurant Herenhuis unique in Izegem?

Restaurant Herenhuis stands out for its combination of an elegant setting, personalized service, and refined cuisine. We strive to offer every guest a complete culinary experience, with an eye for detail and quality.

Can you buy a gift card for Restaurant Herenhuis?

Yes, gift certificates are available and make the perfect gift for any occasion. You can request one via our website or at the restaurant itself during business hours. Your gift certificate can be used for:

  • Brunch or breakfast
  • Lunch or dinner
  • Private wellness
  • Overnight stay
  • Atelier Rebul products or our homemade Picon

Why choose a restaurant in Izegem like Herenhuis?

Izegem is a centrally located town in West Flanders that offers an exceptional culinary experience. Restaurant Herenhuis combines local hospitality with gourmet quality, making it an ideal choice for anyone seeking refined cuisine in the Izegem–Roeselare–Kortrijk region.

Brunch breakfast

What types of breakfasts are there?

From Monday - Thursday - Friday there are WEEK BRUNCHES. Arrival is from 8h30 - 10h30. Here you will enjoy an extensive brunch buffet. For the real gourmets, the weekly brunch can be extended with extra snacks and a glass of cava.

  • Price adults: € 28 p.p.
  • Price children 4 to 12 years: € 15 p.p.
  • Price children 0 to 3 years: free
  • Price extra snacks + glass of cava: € 10 p.p. (can always be given on the spot)

On Saturdays, Sundays and public holidays there is an extensive WEEKEND BRUNCH. Arrival is from 9 - 11h. During the buffet we serve various seasonal snacks at the table, prepared with passion by chef - cook Virginie.

  • Price adults: € 38 p.p.
  • Price children 4 to 12 years: € 15 p.p.
  • Price children 0 to 3 years: free

Where can you enjoy a delicious breakfast in Izegem?

At Restaurant Herenhuis in Izegem, you can enjoy a generous and carefully prepared breakfast buffet in a stylish and cozy setting. We serve fresh, daily-sourced ingredients and offer both a breakfast buffet and luxurious brunch options. It’s the perfect way to start your day in a relaxed atmosphere in the heart of West Flanders.

What is the best place for brunch in Izegem?

Restaurant Herenhuis is a popular choice for brunch in Izegem thanks to its combination of quality, ambiance, and service. Our brunch menu features a varied selection of sweet and savory dishes, with an emphasis on seasonal ingredients and presentation. On weekends, we also serve a variety of seasonal appetizers at your table. You can also order these during the week.

What is included in a brunch at Restaurant Herenhuis?

Our brunch buffet features a selection of breakfast classics such as fresh breads and pastries, complemented by savory dishes, sweet treats, and various other offerings. Beverages such as coffee, tea, and juices are also included. During the week, you can also order the additional appetizers that are served on weekends.

Do you need to make a reservation for breakfast or brunch?

Yes, reservations are strongly recommended for breakfast and brunch at Restaurant Herenhuis in Izegem. This allows us to guarantee you a table and ensure the best possible service, especially on weekends and during busy times.

Does Restaurant Herenhuis serve breakfast on weekends?

Yes, we offer a hearty brunch with additional seasonal treats, especially on weekends when guests want to take extra time to enjoy a leisurely meal. We recommend making a reservation in advance to ensure availability.

Is Restaurant Herenhuis a good place for breakfast with friends or family?

Absolutely. Restaurant Herenhuis is the ideal spot for a cozy breakfast or brunch with friends and family. Our spacious and inviting setting makes it perfect for both small and larger groups.

Are there vegetarian or special breakfast options?

Yes, we also offer vegetarian options and can accommodate allergies or dietary restrictions. Please let us know when you make your reservation so we can provide you with a customized experience.

Can you give a brunch as a gift?

Yes, at Restaurant Herenhuis you can purchase gift certificates for breakfast or brunch. This makes an ideal gift for birthdays, holidays, or special occasions.

What makes brunch at Restaurant Herenhuis unique?

Our brunch stands out thanks to its combination of quality, freshness, and experience. We use carefully selected ingredients and ensure a stylish presentation in a warm, homey atmosphere.

Where can you have brunch in West Flanders?

Restaurant Herenhuis in Izegem is an excellent choice for anyone looking to have brunch in West Flanders. Thanks to its central location and high-quality offerings, we attract guests from Roeselare, Kortrijk, and surrounding towns, among others.